Limits of self-organization: Peer production and "laws of quality"

Abstract

People often implicitly ascribe the quality of peer–production projects such as Project Gutenberg or Wikipedia to what I call “laws” of quality. These are drawn from Open Source software development and it is not clear how applicable they are outside the realm of software. I look at examples from peer production projects to ask whether faith in these laws does not so much guarantee quality as hide the need for improvement.