Usage of communication portfolios in distributed work environments

Chei Sian Lee, Mary Beth Watson-Manheim, Arkalgud Ramaprasad

Abstract


The purpose of this study is to examine the use of communication portfolios in distributed work environments (DWEs). A communication portfolio refers to a mix of information communication technologies (ICTs), consisting of either single ICT or multiple ICTs, that organizational communicators use for communication in the workplace. Our results demonstrate that a variety of communication portfolios with different sizes, contents and structuring mechanisms were used organization members in DWEs.

Keywords


organizational communication; computer-mediated communication; distributed work environment

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DOI: http://dx.doi.org/10.5210/fm.v14i8.2595



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