Why parents help their children lie to Facebook about age: Unintended consequences of the ‘Children’s Online Privacy Protection Act’

  • danah boyd Microsoft Research
  • Eszter Hargittai
  • Jason Schultz
  • John Palfrey

Abstract

Facebook, like many communication services and social media sites, uses its Terms of Service (ToS) to forbid children under the age of 13 from creating an account. Such prohibitions are not uncommon in response to the Children’s Online Privacy Protection Act (COPPA), which seeks to empower parents by requiring commercial Web site operators to obtain parental consent before collecting data from children under 13. Given economic costs, social concerns, and technical issues, most general–purpose sites opt to restrict underage access through their ToS. Yet in spite of such restrictions, research suggests that millions of underage users circumvent this rule and sign up for accounts on Facebook. Given strong evidence of parental concern about children’s online activity, this raises questions of whether or not parents understand ToS restrictions for children, how they view children’s practices of circumventing age restrictions, and how they feel about children’s access being regulated. In this paper, we provide survey data that show that many parents know that their underage children are on Facebook in violation of the site’s restrictions and that they are often complicit in helping their children join the site. Our data suggest that, by creating a context in which companies choose to restrict access to children, COPPA inadvertently undermines parents’ ability to make choices and protect their children’s data. Our data have significant implications for policy–makers, particularly in light of ongoing discussions surrounding COPPA and other age–based privacy laws.

Author Biographies

danah boyd, Microsoft Research
danah boyd is a researcher at Microsoft Research New England and a Fellow at the Harvard University Berkman Center for Internet and Society. She recently completed her PhD in the School of Information at the University of California-Berkeley.
Eszter Hargittai
Associate Professor in the Communication Studies Department and Faculty Associate of the Institute for Policy Research at Northwestern University where she heads the Web Use Project.
Jason Schultz
Director of the Samuelson Law, Technology and Public Policy Clinic at the University of California-Berkeley where he is also an Assistant Clinical Professor of Law.
John Palfrey
Henry N. Ess Professor of Law and Vice Dean for Library and Information Resources at Harvard Law School.
Published
2011-10-31
How to Cite
boyd, danah, Hargittai, E., Schultz, J., & Palfrey, J. (2011). Why parents help their children lie to Facebook about age: Unintended consequences of the ‘Children’s Online Privacy Protection Act’. First Monday, 16(11). https://doi.org/10.5210/fm.v16i11.3850