User-generated online content 1: Overview, current state and context

  • Pamela J. McKenzie University of Western Ontario
  • Jacquelyn Burkell University of Western Ontario
  • Lola Wong University of Western Ontario
  • Caroline Whippey University of Western Ontario
  • Samuel E. Trosow University of Western Ontario
  • Michael B. McNally University of Western Ontario
Keywords: user-generated online content, blogs, open-source software, wikis, apps, mods

Abstract

This paper reviews a wide range of scholarly and popular literature to provide an overview of the current state of online user–generated content (UGC). We describe the UGC value chain, introduce three varieties of content (creative content, small–scale tools, and collaboratively–created content), and describe the factors unique to each variety. We then identify the common elements across varieties: motivations for content creation, mechanisms to support content creation and control content quality, and value creation. Throughout the article we identify the interrelationships between social and commercial forces on UGC creation and distribution.

Author Biographies

Pamela J. McKenzie, University of Western Ontario
Associate Professor, Faculty of Information and Media Studies
Jacquelyn Burkell, University of Western Ontario
Associate Professor, Faculty of Information and Media Studies
Lola Wong, University of Western Ontario
Doctoral student, Faculty of Information and Media Studies
Caroline Whippey, University of Western Ontario
Doctoral student, Faculty of Information and Media Studies
Samuel E. Trosow, University of Western Ontario
Associate Professor, Faculty of Information and Media Studies and Faculty of Law
Michael B. McNally, University of Western Ontario
Doctoral candidate, Faculty of Information and Media Studies
Published
2012-06-06
How to Cite
McKenzie, P. J., Burkell, J., Wong, L., Whippey, C., Trosow, S. E., & McNally, M. B. (2012). User-generated online content 1: Overview, current state and context. First Monday, 17(6). https://doi.org/10.5210/fm.v17i6.3912