@article{Brown_Duguid_2000, title={The social life of information - Chapter two: Agents and angels}, volume={5}, url={https://firstmonday.org/ojs/index.php/fm/article/view/739}, DOI={10.5210/fm.v5i4.739}, abstractNote={No abstract}, number={4}, journal={First Monday}, author={Brown, John Seely and Duguid, Paul}, year={2000}, month={Apr.} }