SOWARDS, Steven W. A Typology for Ready Reference Web Sites in Libraries. First Monday, [S. l.], v. 3, n. 5, 1998. DOI: 10.5210/fm.v3i5.594. Disponível em: https://firstmonday.org/ojs/index.php/fm/article/view/594. Acesso em: 28 mar. 2024.