ZICK, L. The work of information mediators: A comparison of librarians and intelligent software agents. First Monday, [S. l.], v. 5, n. 5, 2000. DOI: 10.5210/fm.v5i5.748. Disponível em: https://firstmonday.org/ojs/index.php/fm/article/view/748. Acesso em: 8 feb. 2023.