Santos, Marcelo, Magdalena Saldaña, and Andrés Rosenberg. “From Access Deprivation to Skill Acquisition: Cluster Analysis of User Behavior in Face of a 12-Hour Legal Blockage of WhatsApp in Brazil”. First Monday 25, no. 12 (January 5, 2020). Accessed March 28, 2024. https://firstmonday.org/ojs/index.php/fm/article/view/10401.